Next Generation CIS/MDM/ERP

Electric   Water   Gas    Property Tax

Innovative Collaborative

Technology Driven

Built to Support

AMI Smart Meters

Renewable Energy

Water Conservation


JOMAR is Exhibiting and Sponsoring at these great 2024 Utility Events!

2024-05-02 Another great CS Week Conference in beautiful Fort Worth Texas! Thanks to everyone who stopped by the JOMAR booth to learn more about our wide range of Next Generation Utility Software options. We hope all those searching out the booths for the Dream Prize GiveAway that JOMAR co-sponsored enjoyed their hunt! Also thanks to the team at CS Week for putting on such a great event. See you next year at the new and improved iucx Conference. 

2024-01-16 Another successful EDIST Show! Thanks to EDA for putting on such a great event. Thank you to everyone who stopped by the JOMAR booth to learn more about our Next Generation CIS/MDM/ERP Software. We hope everyone enjoyed the delicious food on offer. Looking forward to next year.

2023-09-20 Thank you to everyone who stopped by our table at the at the Upper Canada Metering Show in Ottawa to learn more about JOMAR’s Next Generation Utility Software. A special thanks and thumbs up is in order to Hydro Ottawa for planning and supporting the event along with the LDC and vendor participants to help generate a $5,000 donation to the CHEO Foundation in Ottawa. Looking forward to participating in the next Ontario Metering Show Event!

2023-06-12 – Thank you to everyone who stopped by JOMAR’s booth at ACE23 sponsored by American Water Works Association (AWWA) to learn more about JOMAR’s Next Generation Utility Software.

2023-06-01 Thank you to all the customers, visitors and EDIST staff for a great summer show in Toronto.  JOMAR appreciated the interest from customers and visitors for its Next Generation Utility CIS/MDM/ERP, Settlement and Green Button Solution. Hope all those visits from the show prize hunters got them the points they needed to cash in for a win! Looking forward to seeing everyone back at the January 2024 winter show!

2023-05-09 Thank you to all the customers, visitors and CS Week staff for a great show in Charlotte! JOMAR had a record number of visitors to its booth interested in learning about its Next Generation Utility CIS/MDM/ERP, Settlement and Green Button Solutions for Electric, Water and Gas. Tim McAloney, JOMAR Senior Project Manager and Mark Blasman, EVP of Business and Product Development hope a lucky visitor to the JOMAR booth went home with a Dream Prize! A special thanks to Syed Mir, VP Corporate Services and CIO at London Hydro and Green Button Director for taking the time to visit.  Looking forward to another great 2024 CS Week in Ft Worth TX!

2022-11-17 – Thank You to Todd Smith, Minister of Energy for Ontario, for visiting JOMAR at AGM and his interest in how JOMAR is investing to support Ontario Green Energy and Net Zero Initiatives. Mark Blasman, JOMAR Founder and VP Business and Product Development addresses AGM to reaffirm JOMAR’s commitment to investment and development of its Software and Technology to support Green Button.

Next Generation Customer Information System

Engage Collaborate Transform

Green Button Certified Solution

JOMAR in partnership with London Hydro provides an industry leading Certified Green Button Solution that is configurable to comply with regulatory requirements for Electric, Gas and Water Utilities.

The Green Button Solution is deployed in a secure environment that includes cyber security that mitigates potential threats and protects consumer private information. In addition, the real time solution eliminates potential problems related to data synchronization by utilizing built in open technology API’s that avoid costly integration fees.

The JOMAR built-in CIS and MDM Green Button API Technology integration with London Hydro’s Customer Engagement platform provides Utilities with a user friendly, easy to use end-to-end out-of-the-box Green Button Solution.

The full scope JOMAR Utility Suite and London Hydro Green Button powered Customer Engagement Platform is an Enterprise-grade solution that includes:

  • MyAccount – An online portal that provides customers with 24/7 access to a suite of self-serve options.
  • Trickl – A mobile app that delivers the best of MyAccount’s self-serve functionality for electricity, water and gas services. Trickl integrates smart home devices, personal distributed energy resources and hybrid heat pumps for increased visibility and control.
  • Commerce – An energy monitoring and tracking tool for large commercial and industrial customers.
  • MDM – Provides actual, estimated and aggregated consumption, generation and peak demand values for any service location of any rate class. Through notifications, manages budgets, thresholds and consolidated targets for residential, commercial and institutional customers across all service locations.
  • CIS – Supports customer moves into, within and out of service territory. The system includes historical pricing, projected billings, balances, payments and a host of self-serve transaction APIs.
  • Settlement – Includes customer historical monthly usage/generation, revenue and energy cost with aggregation across all rate classes and rate types.
Customer Information System (CIS)


  • Modern Current Technology CIS that Supports Regulated and Deregulated Markets
  • Promotes Innovative thinking and change throughout the Utility Organization
  • Adaptable Business processes support the transformation of a Utility as it pursues Renewable Energy and Water Conservation Initiatives
  • Best Practices Implemented across the full scope of the CIS Application
  • A True Multi-Utility Enterprise system that Seamlessly integrates multiple entities, commodities and services across the entire customer base
  • Facilitates and speeds up the launch and implementation of new products and services
  • Simplifies the acquisition and merging of new business units and assets that may be required by Utilities to grow or meet new government service mandates
  • Scalable Modern and Built for the Private and Public Cloud
  • Designed to meet high volume data processing demand of Smart Meters & AMI Technology
  • Open Technology Framework supports integration of Third Party Software and Services
  • Low Cost of Service Utility objectives are supported through modern design concepts, Configurable Business Rules and continuous adoption of new proven technology

Streamlined & Automated Business Processes

  • Flexible Configurable Business Rules that allow Utilities to:
    • Easily adapt the system to existing and new business requirements
    • Streamline and automate existing and future processes eliminating manual workloads
    • Accommodate existing and future Regulatory requirements

Customer Account and Premise Management

  • Account and Premise Management Hubs
  • Account ‘Wizard’ – Streamlined Account Management / Move In / Move Out
  • Dashboards provide Summarized Views of Detail such as Consumption with Drill Downs
  • Customer Service Hub provides fast easy access to all Customer and related Premise Data
  • Detail Audit Trails track all changes and updates
  • Automated Account Move Clearing House

Comprehensive Configurable Billing Rules Engine 

  • Billing Calculation Templates support Simple and Complex Rate Structures for all Commodities and Services
  • TOU / Interval / Manual Reads /Streetlighting
  • Retail, Tiered, Spot Market Rates, Interval Pricing, Owned Transformer and Primary Metering Discounts
  • Commodity Specific Calculations and Attributes such as Compound Meters, Meter Size CTs / PTs/

Meter Data Management (MDM) Integration

  • MDM integration provides Comprehensive Validation, Edit and Estimation Rules (VEE) ensure Quality Meter Data and Data Integrity
  • Centralized Meter Data Management Repository
    • Consolidation of all meter data residential/commercial/consumption/generation
    • Suite Metering
    • Virtual Metering
    • CTs / PTs / Meters / Locations / Electronic Record of Installation (ROI)
    • kWh / KW / KVA / KVAR / MV90 / Walk Reads

Billing Determinants and Bill Processing

  • Billing Management Hub Provides Billing Staff with quick access to all Relevant Billing Data
  • Billing Quantity Request/ Response Processing Hub Streamlines MDM Integration
  • Configurable Billing Pre-Bill and Processing Edit Rules
  • Pre-Bill Validation and Threshold Edits
  • Centralized Pre-Bill Edit Hub
  • Date Effectivity across all Billing Determinants including rates, cycle, primary metering
  • As of Date processing
  • Monthly Billing
  • Time Based Transaction processing
  • Automated Billing Processes support – TOU / Interval / Manual Reads /Streetlighting
  • Retail, Tiered, Spot Market Rates, Interval Pricing, Owned Transformer and Primary Metering Discounts
  • Equal Payment Plans (EPP) and EPP Calculator
  • Pre-Approved Payments (PAP)
  • Supports Bill Calculation of Configurable Smart Meter Intervals such as 5, 15, 30, 60 minutes
  • Multipliers and Global Adjustment
  • Streamlined Generation Processing – Net Metering, microFIT, FIT
  • Unbilled Revenue
  • Configurable Bill Print Presentation
  • Bill Consolidation and Parent Account Grouping
  • Automated Billing Settlement & Global Adjustment Processing
  • Automated Generation of Mobile Service Orders

Customer Deposit Administration

  • Deposit Administration Management Hub
  • Automated Calculation of Deposit Amounts
  • Agreements, Refunds and Transfers

Collections and Delinquency

  • Collections and Delinquency Management Hub
  • Configurable Delinquency & Collection Processing Rules
  • Automated Delinquency & Collections Processing with ‘Promise To Pay’ Overrides

Retail Billing and Settlement Services

  • Configurable Transaction Processing Rules
  • Enrolment, Usage, Hold, release, Reversal, Settlement, Archiving
  • Automated Retail Billing and Settlement Services

Meter Inventory Management

  • Inventory application supports Meter and Equipment Lifecycle Management
  • Serial# and Lot Tracked Perpetual Meter Inventory
  • Fully Integrated with Mobile Service Order Processing and Purchasing

Webservices (MultiSpeak/SOAP/open API’s) support Third Party Software Integration

  • Customer Self Service Portal
  • e-billing
  • Automated Bank Services processing of bank and credit card payments

Trade Shows


Customer Self-Service Move In/Out Portal

The JOMAR Customer Self Service Portal supports Electric, Water and Gas Utilities is fully integrated with CIS and includes the following My Account features and functions:

  • Customer Registration
  • Automatic eBill Enrollment
  • Account Links and Inquiry: Payment Options, Rates, Utility Website, Energy and Water Conservation Programs
  • Email Alerts and Notifications
  • Customer Usage and Supporting Analytics
  • View Bill and Make Payment
  • New Account Applicant
  • Move In / Move Out of Territory No New Service
  • Integration with CIS Pending Moves CSR Hub
  • 24/7/365 Availability
  • Integration with OMS Outage Maps and MDM Alarms/Events   
  • Industry Standard Webservices support integration and consolidation of data from Third Party Customer Portals
Mobile Service Orders

Automatic Service Order Creation

  • Collections and Delinquency Hub (Disconnect – Non Payment)
  • Stale Meter Rules (i.e. 72 hours stale, 5 day stale) – Meter Change Out
  • The Meter Data Management Rules Engine monitors Meter and AMI Health

Configurable  Mobile Service Order Processing

Configurable Service Order Examples

  • Connection
    Apartment Suite Meter
    Commercial Meter Only
    Commercial OH New
    Commercial UG New
    FIT New
    Microfit New
    Residential Meter Only
    Residential OH New
    Residential UG New
    Temporary OH New
    Temporary UG New
    Unmetered Connection New
    • Meter Change
      Meter Change: Existing
      Meter Change: Gov’t Reverification
      Meter Change: Inspection Required
      Meter Change: Net Meter Installed
      Meter Change Defective: Dead
      Meter Change Defective: Moisture
      Meter Change Defective: Other
      Meter Change-eepromm error
      Meter Change-Phase A low potential
      Meter Change-Register memory error
      Verify Meter to Unit
      • Permanent Disconnect
        Removal Of Service
        Removal of Meter
      • Service Upgrade
        Commercial Upgrade
        Panel Change
        Service Repair
        Net Metering
        Residential OH Upgrade
        Residential UG Upgrade
      • Temporary Disconnect
        Nonpayment Disconnect / Reconnect Temporary – Safety
      • Water
        Water – Customer Complaint
        Water – Final Read
        Water – General
        Water – Meter Change
        Water – New Meter
        Water – Payment Arrangements
        Water – Remove Meter
        Water – Verify Read
      • General
        Billing Adjustment
        Consumption PreBilling Check
        Consumer Station Guarantee
        Cust Serv: Actual Read Required
        Emergency Repair
        High Bill Complaint
        Layout: Overhead
        Layout: Underground
        Meter Check Customer Request
        Micro-Fit/Fit Re-Assignment
        Meter Reading Maintenance
        Meter Reading Request
        No Consumption Check
        Power Quality Investigation
        Safety Check
        Smart Meter off by Customer
        Smart Meter Investigation
        Smart Meter Stale
        Stations Maintenance
        Stray Voltage Investigation
        Theft of Power Investigation
      Meter Data Management (MDM)


      The JOMAR MDM is a modern system designed to support high volume processing requirements of Smart Meters deployed with AMI Technology. The benefits and advantages of the MDM include the following: 

      • Scalable and Configurable
      • Supports Renewable Energy and Water Conservation Initiatives
      • Simple and Easy Deployment that integrates with multiple AMI Technology
      • Automated Business Processes provide efficient ease of use Operations 
      • Seamless Integration across multiple Utility Entities and Systems
      • Consolidates all sources of Meter Data into a comprehensive Meter Data Repository
      • Dashboard Analytics support Electric, Water and Gas KPI’s 
      • Configurable Data Validation Rules Engine (VEE) ensures Quality Meter Data
      • Supports CIS Simple and Complex Billing Rate Structures and associated Billing Determinants
      • Automated triggering of Mobile Service Orders (Connect and Disconnect)
      • Configurable AMI and Meter Health Operational Rules Engine
      • Real time Meter Alarms/Events Listener
      • Leak Detection and Analysis
      • Water Conservation Alerts and Messaging integration with Mobile Customer Portal  
      • Supports Transformer Load Analysis and Power Quality Study    
      • Outage Management Support with Asset Ping Services

      Summary of MDM Features

      User Configured AMI / Meter Health Operational Rules Engine

      User can create Rules to monitor Water Leaks including Leak Detection, Usage Thresholds, Stale Meters, VEE, Alarms/Events, Meter Change Outs and more. This includes Notification and Automatic Service Order creation for Active/Inactive Locations by Meter Type and/or Vendor. Rule Results are aligned with the Imported Billing Schedule, prioritizing Meter Shop activities with ‘Days to Bill’ timelines.

      User Configured VEE (Validate, Estimate, Edit) – Like Days & Class Profile Interval Scaling

      • Service Location ‘Like Days History’.
      • Class Profiling and Event Quantity estimation algorithms respect a Statutory Holiday Calendar. These algorithms are configured by Rate Class and/or Service Location and include Same Day, Week, Year; Max/Min Occurrence; Apply Max, Min, Average or Actual Intervals for scaling to the Registers.
      • Algorithms are date effective and multiple algorithms, sequenced, can be deployed as configured for each Rate Class or Service Location (i.e. Like Days fails and Class Profile is launched).

      MDM Billing Quantity Request CIS Integration

      User Configurable Meter Read Export includes:

      • Population – Rate Class, Meter Type, Location, Meter; Date Range
      • Unit of Measure; Quality – Actuals, Estimates, Actuals & Estimates
      • Quantity – Measured (Raw), Multiplied
      • Duration (5, 15 and/or 60 minute Intervals) can be rolled up and exported
      • Export Format can be JOMAR Web Services (Rest API JSON, SOAP XML), MultiSpeak XML, ESRI or Hexagon Web Service, CMEP or CSV

      AMI MultiSpeak Integration 

      MDM Real Time Meter Read & Alarm/Events AMI Integration


      • GIS / OMS / SCADA Integration
      • Transformer / Meter List Ping GIS
      • Instantaneous Voltage/Current
      • Sending OMS Alarms to SCADA
      • Demand Algorithms
      • Rolling or Fixed Intervals 5, 15, 30, 60 minutes
      • A Real Time Alarm/Event Listener
      • Archives all alarms processed by the Rules Engine for Historical Analysis and for pushing specific events real time to GIS.
      • JOMAR MDM or GIS can ping a meter/virtual location/list of meters.
      • MDM receives the Ping Response and forwards it to GIS or any other application using MultiSpeak and that can point their Real Time Alarm/Event Listener to JOMAR MDM.
      • Meter Ping – GIS can send JOMAR MDM Assets from the Electric Grid or Water Network and JOMAR MDM will ping the associated meter(s), Archive the response and return required data to a JOMAR MDM screen, GIS Map or any other third party system.
      • Scheduled Meter Pings with effectivity dates and times. Engineers can build Meter (Location) lists and apply scheduled dates and times for the ping request/response.

      Aggregation CIS-GI
      S Request/Response

      • by Rate Class, Cycle, Virtual Service Location and/or Boundary Meter
      • CIS Billing can submit request’s or provide a data base table of Billing Quantity requests. JOMAR MDM will apply multipliers and return Start/End Reads for each Bill Period. These requests can include Virtual Service Locations and/or Compound (Multi-Channel) meters
      • Integration with CIS Billing allows JOMAR MDM to process and return Aggregated Quantities for Monthly Usage, Unbilled Monthly Usage, Unbilled Revenue ‘As Of’ Date
      • Aggregation can return quantities as Total, Tiered Usage and/or Time of Use Consumption.
        • Consumption can overlay and project TOU Water Consumption to pump station electrical consumption/charges
      Integration with AMI, GIS, OMS, SCADA

      JOMAR MDM integration provides:

      • Instantaneous voltage
      • Scope of power outage and resource requirements
      • Rapid crew dispatching and efficient power restoration
      • Scheduled Watch List from Meter Pings on selected Feeder Lines that return hourly Power Quality Study data for the Control Room and the Metering Department
      ERP and Financial Management

      The CIS, Mobile Service Order Processing and MDM is integrated with the full suite of proven JOMAR ERP applications that include the following: 

      • Financial Management
        • General Ledger
        • Accounts Receivable
        • Accounts Payable
        • Bank Services
      • Project Quoting, Estimating and Tracking
      • Work Order Management
      • Procurement
      • Contract Services
      • Asset Management and Tracking
      • Inventory Management – Distribution
        • including Reels and Cables
      • Capitalization of Assets
      • Preventive Maintenance and Repair – Equipment/Vehicles
      • Integration with Third Party Payroll and Human Resource Applications

      Integrated Work Order and BOM Processing Engine


      • Single Work Order/Job
      • Multiple Work and Purchase Orders/Job
      • Single and Complex Multi-level Bill of Material (BOM)

      Example Structure Maintenance Projects, Jobs, Work Orders, Purchase Orders

      Primary Job Site

        • Pole Installation (Work Order)
        • Contractor Excavation (Purchase Order)
        • Transformer Installation (Work Order)

      Secondary Job Site 

      • Street Lights (Work Order)

        Next Generation CIS/MDM/ERP Overview

        Our Utility Clients

        Customer Stories

        Waterloo North Hydro (merged into Enova Power in 2022) Innovative Next Generation CIS/MDM Implementation Model for Electric Utility with 57,000 Customers fully integrates AMI, Smart Meters, Customer and Metering Services, Engineering, Stations and Operational Assets GIS, OMS support and SCADA

        The Utility distributes electricity to an urban and rural region covering 680 Square kilometers. It serves a community with a population of 173,000 residents with 57,000 Smart Meter Customers.

        The JOMAR Next Generation CIS/MDM Implementation Model is a comprehensive deployment that integrates the full range of Utility Services, AMI Infrastructure, Engineering and Operational Assets, GIS, OMS and SCADA that included:

        • Advanced Meter Infrastructure (AMI) from Sensus
        • Meter Data Management (MDM) all Residential, Commercial, Industrial Customers
        • Monitoring of Meter and Network Health with Real Time Alarm and Event Listener
        • Automation of Metering Services Record of Installation
        • Mobile Service Orders
        • Green Energy Generation and Consumption for Solar and Wind
        • Net Metering
        • Retail Billing
        • ESRI GIS and Survalent SCADA
        • Instantaneous Voltage
        • Asset Ping Services support for OMS and Power Quality Studies
        • Customer Self Service Portal
        • Interactive Voice Recognition (IVR)
        • Automated Payment and Collection Services
        • Bank EFT and Corporate Financial Systems
        • Provincial Energy Regulatory Meter Data Repository

        The full scope implementation resulted in streamlining and automation of customer service business processes, significant improvements to the quality of meter data, accuracy and timeliness of billing.

        Automated configurable, MDM Validation, Edit and Estimation (VEE) ensures only quality Smart Meter data flows through to the billing engine to streamline bill processing.

        The flexible and configurable modern design of the billing engine and bill presentment allows the Utility to respond rapidly to comply with Regulatory changes at a low service and support cost.

        Engineering, Metering Services and Operations were able to leverage the technology and integration of Next Generation CIS and MDM features such as JOMAR real time Asset Ping Services to issue targeted pings that immediately pinpoint the location and assist in the classification of an outage. Instantaneous Voltage combined with Asset Ping Services supports Engineering and Operations in the completion of Power Quality Studies.

        Metering Services automated and integrated the completion of the Record of Installation using online real time reporting at customer sites. The Metering department also utilizes the MDM Configurable Business Rules Engine to monitor Meter and Network Health to proactively resolve Meter performance issues that could impact meter data quality and affect CIS Billing.

        Burlington Hydro a Utility with 68,000 Electric and 52,000 Water Meters Next Generation JOMAR CIS/MDM implementation fully integrates AMI, Customer and Metering Services, Mobile Service Orders, Engineering and Operational Assets, GIS, Financial and Bank Services in the JOMAR Private Cloud

        Burlington Hydro selected the JOMAR Next Generation CIS/MDM after a competitive RFP bid process. The comprehensive CIS/MDM deployment in the JOMAR Private Cloud requires integration across a broad range of the Utilities critical assets, data driven network infrastructure, operational support systems, Energy and Water Regulatory Agencies.

        The Utility serves a community of 183,000 residents with 68,000 Electric Smart Meters and 52,000 Water Meters. It maintains 32 substations and 1,600 kilometers of medium voltage distribution lines to deliver electricity.

        The full scope comprehensive CIS/MDM Implementation integrates a range of the Utility Services, AMI Infrastructure, Customer and Metering Services, GIS, Financial, Bank Services and Administrative support systems that included:

        • Advanced Meter Infrastructure (AMI) from Elster
        • Meter Data Management (MDM) all Residential, Commercial, Industrial Customers
        • Monitoring of Meter and Network Health
        • Mobile Service Orders
        • Green Energy Generation and Consumption for Solar and Wind
        • Net Metering
        • Retail Billing
        • Hexagon GIS
        • Customer Self Service Portal
        • Interactive Voice Recognition (IVR)
        • Bank EFT and Corporate Financial Systems
        • Credit Card Payment Services
        • Third Party Bill Print and Collection Services
        • Provincial Energy Regulatory Meter Data Repository
        • Regional Water Regulatory Reporting

        Energy Regulatory Compliance requires daily feeds of all electrical consumption based on real time meter reads from the AMI to a Provincial Energy Department Meter Data Repository and a Regional Government mandated data feed for all Water Usage to support its Water Conservation initiatives.

        Alliance Metering Solutions (AMS), a wholly-owned subsidiary of Waterloo North Hydro Holding Corporation, has selected the JOMAR CIS/MDM to manage and support its Sub-Metering Services.

        Sub-Metering services is the fastest growing market in the Utility Sector. AMS provides a utility-level sub-metering experience that values customer service and billing accuracy. The company is backed by more than 100 years of experience and tradition. AMS takes pride in delivering a quality of service and reliability that exceeds customer expectations and industry standards. AMS provides a full range of sub-metering services that support Electric, Water, Thermal and Gas Meters.

        The JOMAR CIS/MDM solution is being deployed on the JOMAR Private Cloud and implementation will be complete in Q1 2022.

        Wellington North Power, a member of the CHEC Co-operative Group of 18 Utilities that provides Electric, Water and Gas Services to 234,000 Residential, Institutional and Commercial Customers, selects the fully integrated JOMAR Next Generation CIS/MDM Suite in the JOMAR Private Cloud

        Wellington North Power (WNP) successfully completed the first Phase of its CIS/MDM Pilot Project with the JOMAR Next Generation CIS/MDM Suite. As a result, it selected the JOMAR CIS/MDM deployed in the JOMAR Private Cloud to replace its Legacy Third-Party vendor system. The Project will be launched Q1 2022.

        The WNP implementation is a comprehensive project that integrates the full range of its Electric, Water Services and AMI Infrastructure. The integration scope includes:

        • Advanced Meter Infrastructure (AMI) from Honeywell/Elster
        • Meter Data Management (MDM) all Residential, Commercial, Industrial Customers
        • Monitoring of Meter and Network Health
        • Automation of Metering Services Record of Installation
        • Mobile Service Orders
        • Energy Generation and Consumption for Solar and Wind
        • Green Button
        • Net Metering
        • Retail Billing
        • ESRI GIS
        • Customer Self Service Portal
        • Avaya Interactive Voice Recognition (IVR)
        • Automated Payment and Collection Services
        • Bank EFT and Corporate Financial Systems
        • Provincial Energy Regulatory Meter Data Repository (MDM/R)
        JOMAR is pleased to announce that it has signed an MOU with Cornerstone Hydro Electric Concepts (CHEC), a Group of 18 Utilities providing Electric Water and Gas to a combined 234,000 Residential, Institutional and Commercial Customers. The JOMAR Next Generation CIS/MDM/Settlement/ERP Utility Suite, associated professional, integration and Cloud Hosting Services are now available to all CHEC members as a path forward to modernize and migrate from their current legacy third party vendor solution.

        The first CHEC Member Utility Pilot, which is a Model for all Group Members, has been completed in the JOMAR Private Cloud. The full conversion project and implementation is in process and scheduled for completion Q3 2022. The implementation Model will be leveraged by all Group members to facilitate a smooth, rapid migration and transition to the JOMAR Next Generation Utility Suite.

        A Multi Utility / Commodity Pricing Policy is in place with the CHEC Governing Body that provides competitive pricing for all Group Members that purchase the JOMAR CIS/MDM/Settlement/ERP Suite.

        The implementations will be a combination of deployments On Premise and in the JOMAR Private Cloud.  

        City of Waterloo Water Utility and Public Works launches full Rollout of 35,000 Smart Meters using Next Generation MDM and Customer Move In/Out Portal in the JOMAR Private Cloud

        The City of Waterloo Water Utility serving a community of 133,000 residents received formal City council approval to move forward with the full roll out of 35,000 Smart Meters.  The roll out supports the City Water Conservation Initiatives utilizing the JOMAR MDM integrated with the Sensus AMI.

        The initial Pilot Project included deployment of Smart Meters at Residential as well as Institutional and Commercial locations. The implementation will include integration with the Utility Legacy CIS. The MDM real time alarm and event listener will be used to monitor water usage and identify leakage in the water distribution infrastructure. 

        JOMAR is pleased to announce Festival Hydro has selected the JOMAR Next Generation CIS/MDM and Settlement Utility Suite after a competitive RFP selection process. Festival provides Electric and Water Billing services to its 45,000 residents in the Cities of Stratford, Brussels, Dashwood, Hensall, St. Marys, Seaforth and Zurich. Its service territory of 20,000 customers covers a unique group of multi-cultural, heritage communities located in Southeastern Ontario. The City of Stratford is a renowned leader in the support and development of the Arts. Festival Hydro will implement CIS/MDM in the JOMAR Private Cloud.

        The full scope and comprehensive JOMAR fully integrated CIS/MDM Settlement Suite will provide functionality to support Festival’s Electric, Water Services and integrate its critical operations, assets and business processes such as:

        • Green Button and Customer Self Service Portal
        • Advanced Meter Infrastructure (AMI)
        • Monitoring of Meter and Network Health
        • Net Metering
        • Retail Billing
        • GIS
        • Bank EFT and Financial Systems
        • Credit Card Payment Services
        • Bill Print and Collection Services
        • Provincial Energy Regulatory Meter Data Repository
        • Water Regulatory Reporting

        CIS Customer Success

        Renewable Energy and Water Conservation

        Infrastructure Next Generation ERP

        Billing, Settlement & Regulatory Compliance

        Mobile Workforce Management

        Scheduling Resources

        Project Quoting and Estimating

        Work Orders & Maintenance of Equipment

        Post Implementation Site Maintenance